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Policy

Ordering and Service Terms and Conditions

 

 

 

Online ordering

 

We reserve the right to cancel or refuse any order at any time for any reason. By submitting an order online, you affirm that all information is true, accurate and complete and your online order submissions conform to our Terms and conditions.


 

Verify Your Online Information


We strongly advise that you verify the critical information such as your email address, shipping addres. We do not take responsibility for unauthorized persons accessing the critical information such as passwords from your email. Please be aware that you will be emailed the initial password to the email address provided to us and you are strongly recommended to change your password as soon as possible.


 

Shipping and Delivery 

 

Please refer to the Shipping Section on web site (www.expresstrak.com)

 

Inventory Shortage

If for any reason we do not have items in stock, we make every attempt to ship you the item at the earliest possible delivery. If the delay is not acceptable, you have the flexibility to cancel the order online.

Force Majeure

ExpressTrak,Corp.(www.expresstrak.com) shall not be liable for Service interruptions, delays, failures to perform, damages, losses or destruction, or the malfunction of any service or any consequence thereof caused or occasioned by, or due to fire, flood, water, the elements, acts of God, war and threat of imminent war, labor disputes or shortages, utility curtailments, power failures, explosions, civil disturbances, governmental actions, shortages of equipment or supplies, unavailability of transportation, acts or omissions of third parties, or any other cause beyond the affected party�s reasonable control. ExpressTrak Corp shall exercise good faith efforts to remedy any such cause of delay or cause preventing performance.
Return Policy
Due to the nature of asset tracking, all purchases are final.  We make no exceptions to accept returned items. On the other hand we do honor our limited warranty policy for defective items within the warranty period.

  • ALL SALES ARE FINAL. No funds will be returned.
  • Any return for defective item must be authorized by an ExpressTrak representative (www.expresstrak.com). Under no circumstances will returns be accepted otherwise.
  • A Return Authorization Number (RAN) and shipping instructions must be obtained from an ExpressTrak representative.
  • No discontinued and/or special bundled item order may be returned.

Purchaser is responsible for any return postage, tracking, and insurance for anything returned products. We strongly adivise the buyer to ship the returning item via traceable shipment method.
Merchandise that is lost, damaged or misplaced while in transit is the responsibility of the purchaser. We assume no liability for merchandise that is in transit.   We strongly recommend any returns be assigned a tracking number and sufficient insurance by the purchaser or his/her delivery agent.
NOTE: 
We do not take responsibility for shipping back Unauthorized returns. We do not ship back to the purchaser even at his or her expense.  We will not accept credit card or any form of payment  for return shipping on unauthorized merchandise returns.


 

Warranty

 

Limited Warranty is extended to the original purchaser only and is NOT transferable.
Expresstrak, Corp Limited Warranty Policy warrants all products to be free from defects in materials and workmanship for 90 days from the date of purchase unless otherwise stated. Within this period, Expresstrak, Corp, at its sole discretion, will repair or replace the defective unit, which failed from established normal use. Should repairs or replacement be required, they will be made at free of charge to the original purchaser for parts or labor; however, the customer shall be responsible for any and all shipping costs to the manufacturer. This warranty does not cover failures due to abuse, misuse, accident, improper installation or unauthorized alterations or repairs.
Under NO circumstances, including, but not limited to, negligence, shall Expresstrak, Corp. be liable for any direct, indirect, special, incidental or consequential damages, arising out of use, misuse, inability to use, equipment purchased, rented or leased from this site.
A Return Authorization from Expresstrak, Corp., is required prior to returning product for warranty service. Please contact Expresstrak, Corp.via email or phone prior to returning any product for warranty service for return instructions and warranty center address.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE, AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES EXPRESSED OR IMPLIED, INCLUDING ANY AND ALL LIABILITY ARISING UNDER WARRANTY OF USE OR CAPABILITY FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY MAY GIVE YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.


 

Legal Use of Products

 

It is the responsibility of the Buyer to ascertain and comply with all applicable Local, State, and Federal laws in regard to the possession and use of any items purchased. Please consult with an attorney regarding such laws before placing an order.
By placing an order, the Buyer represents that he or she is of legal age and agrees to use the product only in a lawful manner.
Under NO circumstances, including, but not limited to, negligence, shall Expresstrak, Corp.(www.expresstrak.com) be liable for any direct, indirect, special, incidental or consequential damages, arising out of use, misuse, or inability to use, services purchased from this site. 


 

Other Terms

 

If for any reason a product should be out of stock a refund will be issued if funds have been captured. The purchaser must submit cancellation request by email.
Prices are subject to change.
We assume no liability associated with product usage.
The buyer is liable and responsible for any loss, damage, or expenses of any kind, arising from the use or misuse of these products.
By placing an order, the buyer signifies agreement to these Terms of Sale.
In the event that a dispute is issued for any transaction the card holder or individual submitting the order will be liable for but not be limited to any and all costs, fees, civil, legal, and administrative to settle such dispute. If an order placed with a credit card is disputed and over turned by the credit issuer we will seek collections by other means afforded to us in the state of Georgia, Fulton County or any district selected byExpressTrak, Corp( www.expresstrak.com). Such costs will be added to the settlement amount and will be the sole responsibility of the card holder or individual placing order. Such actions if deemed necessary may result in a judgment and/or adversely effect the card holders credit rating.ExpressTrak, Corp.(www.expresstrak.com) will not be liable for any additional costs or fees.



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